Freshworks

Automate your IT with
Freshservice

ITSM for Commercials

Hilton Dubai Al

Habtoor City

Time	Activity
09:00 AM - 10:00 AM	Registrations & Welcome drinks
10:00 AM - 10:15 AM	Intro by Freshworks
10:15 AM - 10:30 AM	Intro by Scripts64
10:30 AM - 11:30 AM	Automate your IT with Freshservice
11:30 AM - 11:45 AM	Customer Success Stories
11:45 AM - 12:15 PM	A quick demo of Freshservice
12:15 PM Onwards	Networking & Lunch

How AI in ITSM help to create strategic speed & a support a strategy of efficiency and speed – fast time to value
How service management is meeting up with the present requirement and helping us to look into the future
How service management is supporting the current crisis, and identifying opportunities for future improvement
Top key considerations for easing the digital transformation
Top key ITSM considerations for digital transformation, using AI